Technology Assistant 

Envision Academy of Arts and Technology (Oakland) 

WHO WE ARE

Our mission is to transform the lives of students – especially those who will be the first in their family to attend college – by preparing them for success in college, career, and life. 

At Envision Education, we believe the current achievement gap reflects a systemic failure to understand how kids learn, what motivates them to learn, and what they need in order to learn well. We know that vibrant learning communities apply compassion and high expectations to inspire and empower students.  With a population that is 75% first-generation college bound, our approach is specifically designed to increase student engagement, deepen integration and understanding, promote active learning, and ensure college success.

Envision Education is a national model for using Project Based Learning and Performance Assessment to prepare students for success in college and in life.  Envision Education currently operates three small high schools and two middle schools across the San Francisco Bay Area. Graduates go on to succeed in college at significantly higher rates than their peers: 99% attend college and 85% persist once they get there.

OUR APPROACH

We believe that deeper learning experiences challenge students to think critically, solve problems resourcefully, and collaborate productively. Students have an opportunity to use these skills and show what they know through portfolio defenses. In 8th, 10th and 12th grade, Envision students present a defense of learning, demonstrating their growth and learning. Similar to a master’s thesis defense, these presentations are required to graduate in 12th grade and are invaluable in preparing for life after high school. They practice for these defenses through regular exhibitions and in-class presentations.  Our students say portfolio defense is the hardest thing they have ever done, and nothing has prepared them more for college. Read about our approach here.

POSITION SUMMARY

The Site Technology Assistant position serves as tier 1 tech support for all technology related needs at the site.  This position is essential to daily operations of the school site and includes: Setting up equipment, helping users with problems, training on use, performing repairs, as well as troubleshooting and escalating issues as needed.   This position will work closely with teachers, students, and school site staff, and report to the Senior Director of Technology, as well as VPs and other school site administration.

ESSENTIAL RESPONSIBILITIES

 

• Provide 1st tier support for all technical issues. Track and escalate issues as appropriate using ticket system and best practices set by Senior Director.
• Assist with, inventory, documentation and labeling for all technology devices 
• Assist with installation, maintenance, and troubleshooting 
• Support various annual tests.  (SBAC, AP SPANISH, etc)
• Repair and Maintain, and track all Chromebooks.
• Support and maintain computer labs, mobile carts, printers, projectors, and all Envision owned devices.
• Assist with new technology initiatives and deployment
• Assist and collaborate with staff (VP OPS and teachers) on Administrative and Technical projects.

 

QUALIFICATIONS

• Strong attention to detail
• Knowledge of audio/visual equipment (digital cameras, video cameras, projectors displays, PA systems etc.)
• Knowledge with Google Apps, Microsoft Office, Adobe Creative Suite, and current softwares
• Experience working around high school & middle school students and school staff a plus
• Knowledge of Apple Computers, and Chromebook devices a plus
• Knowledge of Mac OS X and Chrome OS a plus
• Basic Knowledge of IP networking a plus
• Commitment to the mission of Envision Education
• Self started with the ability to work independently and as part of a team. 
• Ability to communicate effectively across diverse stakeholder groups.
• Ability to manage competing projects and priorities to completion successfully. 

Core Competencies

• Willingness to learn and support all site technology use agreements
• Understand and support Envision Schools; educational technology goals, philosophies, and practices.  

Physical Demands:

• Ability to lift and carry equipment regularly; up to 50 pounds
• Ability to travel between schools and the Support Office as needed

COMPENSATION:  HOURLY $20-24 depending on experience 

TO APPLY: Please submit your application, including a thoughtful cover letter at Envision Careers

As an equal opportunity employer, we believe deeply in diversity and are committed to creating an inclusive environment for all people. Envision recruits, employs, compensates, and promotes regardless of race, religion, color, national origin, gender, disability, age, veteran status, and the many other characteristics that make us diverse.